Privacy Policy for Agromel UK Ltd

Effective Date: [Nov 01, 2024]

 

At Agromel UK Ltd (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, agromel.co.uk (the “Site”), and when you purchase our products.

 

1. Information We Collect

We may collect and process the following data about you:

 

Personal Identification Information: Name, email address, postal address, phone number, payment information, and any other information you provide when placing an order or contacting us.

Technical Data: IP address, browser type, time zone, operating system, platform, and other technology info about the devices you use to access our Site.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

 

To process and deliver your orders: Including managing payments, fees, and charges.

To communicate with you: We may use your personal data to send you updates about your order, respond to inquiries, and provide customer support.

To improve our Site: We analyze how customers use our Site to enhance functionality and user experience.

For marketing purposes: We may use your data to send you promotional materials and offers, where you have consented to receive such information.

To comply with legal obligations: We will process your personal data to comply with applicable laws and regulations.

3. Legal Basis for Processing Your Personal Data

We will only use your personal data when the law allows us to. The legal bases relied on may include:

 

Contractual Necessity: Where we need to perform the contract we are about to enter into or have entered into with you.

Consent: Where you have provided consent for us to process your personal data for a specific purpose.

Legal Obligation: To comply with a legal obligation.

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We may share your personal data with the following third parties:

 

Service Providers: Third-party vendors that help us operate our business, including payment processors, delivery services, IT support, and marketing services.

Compliance and Legal Authorities: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

 

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

7. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

 

Right to Access: You have the right to request copies of your personal data.

Right to Rectification: You have the right to request correction of inaccurate personal data.

Right to Erasure: You have the right to request that we erase your personal data under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact details below.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

 

Email: info@ agromel.co.uk

Phone: 

Address: Agromel UK Ltd. Halford House,

2, Coval Lane, Chelmsford, Essex, CM1 1TD

 

Thank you for choosing Agromel UK Ltd. We appreciate your trust in us and are committed to safeguarding your personal data.